Data protection directives

The Notice represents a high priority for OERTEL. We comply strictly with the collection, processing and use laid out in the legal provisions of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

In addition, please refer to our Privacy Policy, below.

Collection, processing and use of personal data

Your information helps us to make your shopping experience at OERTEL personal and continually improving.

Your privacy is important to us. To visit our website or our online store, it is necessary for you to specify some data. We store only anonymous access data without personal reference, such as Name of your Internet Service Provider, the page from which you visit us, or the name of the requested file. For data collection, cookies can be used and these also collect data in anonymous or pseudonymous form and do not allow any personal inference. For more information about the use of cookies note the extra section below.

We collect personal data only in the following cases where we may need information from you:

• For orders

• At registration for the receipt of OERTEL newsletter and information about special promotions

• When you contact us

We use personal information so as to process orders and effect the delivery of goods, to check credit status for the settlement of payments, to prevent abuse of our website and to inform you about orders, products, services and offers.

Order through the online shop

To make it easier and faster to get in touch with you than by mail, we ask you to provide us with your e-mail address. We only use this for advertising purposes, if you have expressly agreed (please refer to the item “consent to use of data for sending advertising / newsletters”).

Disclosure of data for credit checks

We process personal data for order processing and forward the necessary data for this purpose if necessary to service providers.

Consent to the use of data for sending advertising / Newsletters

For sending e-mails or newsletters OERTEL & CO CRYSTAL GLASS store your specified data (first name, e -mail address , date of birth , address , telephone). We will not use these for purposes of advertising unless you have given us your consent for it.

The consent can be obtained by activating the checkbox to receive the OERTEL newsletter. This means you agree that you have provided personal data for marketing purposes, in particular for sending the OERTEL newsletters and other promotional materials, and for statistical purposes and for the purpose of market research. Johannes Oertel & Co. Crystal Glass is thus authorized by you to save your data and pass it on to a defined set of recipients acting on behalf of John Oertel & Co. Crystal Glass online marketing company .

You can for marketing purposes consent to the use, processing and disclosure of the data or revoke receipt of the newsletter at any time with effect for the future here or at petra.schuette@ In this case, your data is deleted.

Notes on Use of Cookies

Cookies and Flash Cookies are small text files that are stored as visitors of a website on the user’s computer. We use cookies to facilitate your use of our online services. We store the number of your visits and orders, to expand on general user behaviour, and to improve our service quality.

Instructions for the use of Facebook plugins

Our pages integrate plugins of the social network Facebook, 1601 South California Avenue , Palo Alto, CA 94304, USA. You agree to the Facebook plugin, to the Facebook logo or the “Like – Button” (” Like”). You can find an overview of Facebook -plugins here: / docs / plugins /.

When you visit our pages, the plugin establishes a connection between your browser and the Facebook server is established. Facebook thereby obtains the information that you have with your IP Address for visiting our website. If you click on the Facebook “Like” button while you are logged into your Facebook account, you link the content of our pages on your Facebook profile. Thereby Facebook can correlate your visit of our site with your user account. We as providers of the sites have no knowledge of the content of the transmitted data and use them through Facebook. For more information, please refer to the privacy statement of Facebook under

If you do not wish Facebook to assigns your visits to our pages to your Facebook-account, please log out from your Facebook account.

Information and Withdrawal

You may at any time without giving reason obtain free information about your stored data. You can always block, correct or delete the data collected by us. You can at any time revoke the consent to us collecting data and their use without giving reasons. You can cease the use, processing and transmission of your personal data for marketing purposes at any time by sending an email to .

However, this does not apply to the data necessary to process your order. Upon receipt of your objection, we will no longer use the affected data for purposes other than to process and despatch your order, and we will also discontinue sending promotional materials to you.

February 2014 –